Frequently asked questions

Once you’re through Security, and if you are being assisted to the aircraft when boarding time comes, please book into our Assisted Travel Lounge, which is signposted after you pass through security. 

There are a few quieter locations, depending on the time of day, which you can utilise whilst waiting for your flight:

• The quiet room, located next to departure gate 17
• Gates 19 - 27 area
• The lounge seating area at Gate 7 (a children's play area is also available in this area)

Our Assisted Travel (previously Special Assistance) facilities pages will tell you more about all the available facilities and what to do if you have pre-booked assistance.

London Luton Airport has accessible toilet facilities available in all toilet areas. We also have a changing places facility in our Assisted Travel Lounge, which is signposted after you pass through security.