Question 1

What destinations can I travel to with the free return flights on offer?

Accepted Answer

You can travel to any of the 65 + destinations served by easyJet from myLLA.

Question 2

How do I find out if I win?

Accepted Answer

We (LLA) will contact you via email to confirm that you have won the giveaway. You will have until 1st May 2026 to provide us with your details and your selected flights.

Flights can be redeemed between May 1st 2026 and 31st January 2027. Please inform us of your preferred flights at least 7 days before the date they depart from LLA.

Question 3

Can I use this with any airline?

Accepted Answer

No, you can only redeem this prize on easyJet flights from LLA.

Question 4

What can I win?

Accepted Answer

When you enter this competition, you could win a pair of return flights for you and a friend.

Question 5

How do I enter the competition?

Accepted Answer

To enter, simply click the button on this offer page.

Question 6

What is the last day I can enter the competition?

Accepted Answer

Entries will close on the 31st March 2026.

Question 7

What day do I find out if I win?

Accepted Answer

You will find out if you have won on 1st April 2026.

Question 8

What is the best budget-friendly option for a cheap romantic holiday?

Accepted Answer

With lots of destinations only a one-hour flight from London Luton Airport, there are many budget-friendly options for a cheap romantic holiday that won’t break the bank. Warsaw and Prague are both renowned for their budget-friendly accommodations and dining options. In addition to preferred destinations like Paris, Edinburgh, and Zurich, there are many budget-friendly cities we fly to that you may not have considered, including Dortmund and the Aberdeen Highlands.

Question 9

What is the best place for a luxury romantic holiday?

Accepted Answer

Fly to secluded islands, private villas, and undiscovered gems for a luxury romantic holiday from London Luton Airport. Lake Como (just a 1-hour train from Milan) and Bordeaux offer privacy, tranquillity and stunning scenery. Or if you want somewhere private, Greek islands such as Mykonos and Crete have unspoiled beaches that stretch for miles.

Question 10

When should I go for a romantic weekend abroad?

Accepted Answer

With lots of flights departing daily from London Luton Airport, it’s easy to plan a romantic weekend abroad for any time of year. Popular times for a romantic weekend include February, in line with Valentine’s Day. For those who want warmer weather without the crowds, consider planning a lover’s weekend trip in the shoulder seasons, such as late May through early June, and late August through early September. And if you’re looking for a romantic weekend near Christmastime, consider early December to tie in with a visit to a popular Christmas market.

Question 11

Where to go on a romantic getaway in the UK?

Accepted Answer

Want to travel for a romantic getaway for couples, but don’t want to go abroad? Fall in love with charming places in the United Kingdom that are only a short flight from London Luton Airport. Stroll down the intimate lanes of Edinburgh and grab a bite to eat with someone special. Or if you want to feel like you’re in a fairytale, take in the natural wonders on a hiking adventure to the top of Ben Nevis with a trip to Inverness.

Question 12

What is the best location for a romantic weekend getaway?

Accepted Answer

Edinburgh and Zurich are both a stone’s throw away from LLA, making them perfect for a short weekend getaway. The flight time for each is 1 hour and 15 minutes.

Question 13

What is the most romantic holiday destination?

Accepted Answer

Venice and Paris deliver stunning scenery, winding streets, famous landmarks and intimate dining experiences.

Question 14

What is the best option for a romantic beach holiday?

Accepted Answer

Crete and Nice both offer beautiful beach holidays. However, Crete is more suited to those looking for a laid-back island getaway. Whereas Nice offers a more glamorous, lively atmosphere.

Question 15

What are the lounges opening times?

Accepted Answer

My Lounge is open 04:00 – 21:00, Monday – Sunday.

No1 Lounge is open 06:00 - 13:30, Monday - Sunday.

Question 16

I am unable to pay the drop off charge online what do I do?

Accepted Answer

Please contact APCOA customer services team who can assist you further.

You can contact the APCOA customer service team by clicking here.

Question 17

How long is this offer available for?

Accepted Answer

The offer starts on the 1st February 2026 and ends on the 31st March 2026.

Question 18

I can’t see a promo code; how do I redeem this offer?

Accepted Answer

There isn’t a promo code for this offer. To redeem this offer, you must click the button on this offer page, this will then automatically apply your 15% discount to the basket.

Question 19

How much can I save with the myLLA car parking offer?

Accepted Answer

This offer enables you to save 15% on any new car park booking.

Question 20

Which car parks are included in the myLLA offer?

Accepted Answer

This offer can be used on future online bookings for any of our parking options, including Terminal Car Park 1, Terminal Car Park 2, Priority Parking - Drop & Go, Mid Stay and Long Stay.

Question 21

Who should I contact for general procurement queries?

Accepted Answer

Please contact the procurement team: procurement.team@ltn.aero

Question 22

Where can I access LLA’s Sustainable Supply Chain Charter?

Accepted Answer

You can find the Sustainable Supply Chain Charter by clicking the link below:

Sustainable Supply Chain Charter

Question 23

Where can I access the H&S & Environmental policy?

Accepted Answer

You can find the Health, Safety & Environment Policy by clicking the link below:

Health, Safety & Environment Policy

Question 24

Where can I access the Jaggaer portal terms?

Accepted Answer

You can access the Jaggaer portal terms by clicking the link below:

JG portal terms

Question 25

Where can I access LLA's Modern Slavery Statement?

Accepted Answer

You can find the Modern Slavery Statement by clicking the link below:

Modern Slavery Statement

Question 26

Where can I access LLA’s Sustainable Supply Chain Charter, Modern Slavery Statement, H&S & Environmental policy & Jaggaer portal terms?

Accepted Answer

Please click on the following links:

Question 27

What evaluation criteria does London Luton Airport (LLA) use when assessing bids?

Accepted Answer

LLA uses a fair, transparent and structured evaluation process to assess all bids.

Submissions are typically evaluated on a combination of:

Quality – technical capability, experience, innovation and approach.
Value for Money – commercial competitiveness.
Sustainability and Social Value – alignment with LLA’s environmental and community commitments.
Compliance – adherence to specifications, policies and contractual requirements.

The specific weighting of each criterion is outlined in the quote/tender documentation.

Question 28

Does London Luton Airport allow consortium or joint venture bids?

Accepted Answer

Yes. Consortium or joint venture bids are welcome, provided that the arrangement is clearly defined and legally structured.

Suppliers submitting joint bids must clearly outline the roles and responsibilities of each party, as well as identify the lead organisation responsible for contractual obligations.
All consortium members must meet LLA’s compliance, safety and insurance requirements.

Question 29

Does London Luton Airport work with local or small and medium-sized enterprises (SMEs)?

Accepted Answer

Yes. London Luton Airport (LLA) is committed to supporting the local economy and actively encourages participation from local and SME suppliers.

Where possible, we include local and SME businesses in tender opportunities and seek to remove unnecessary barriers to entry.

We value innovation, agility and community contribution and we aim to build long-term, sustainable relationships with suppliers who share these values.

Question 30

How can my business become a supplier to London Luton Airport?

Accepted Answer

London Luton Airport (LLA) welcomes new suppliers that can bring value, innovation and high standards of service to support our operations.

Suppliers interested in working with us should first register on the LLA Supplier Portal, where upcoming opportunities are managed. Once registered, suppliers may be invited to participate in opportunities relevant to their goods or services.

LLA encourages open competition and expects all suppliers to demonstrate quality, safety, sustainability and ethical business practices.

Question 31

What types of goods and services does London Luton Airport typically procure?

Accepted Answer

London Luton Airport (LLA) procures a wide range of goods, works and services to support the safe, efficient and sustainable operation of the airport.

Question 32

What shops and restaurants are there when arriving at LLA?

Accepted Answer

For your last chance to grab some Duty Free bargains, visit our duty free arrivals store.
For a full list of shops and restaurants for arriving passengers, see below:

Question 33

Where can I find a timetable for my bus?

Accepted Answer

Timetables for local bus services can be found here:

Timetables for Arriva services

X1 Milton Keynes to Luton

A Luton Airport to Houghton Regis

Z Luton Airport to Houghton Regis

H Luton Airport to Thorn

100/101/101A Luton to Stevenage

757 - Luton to Luton Airport

Timetables for Stagecoach services

MK1 - Milton Keynes to London Luton Airport

MK1 - Bedford to London Luton Airport

LAX - Luton Interchange to London Luton Airport

Question 34

What bus ticket do I need to buy?

Accepted Answer

For Arriva services:

Route maps:

Below you can see Arriva's zone maps showing ticket zone boundaries and bus routes.

Stagecoach route map

Question 35

How much is a bus fare to Luton Airport?

Accepted Answer

You can find out about bus fares and ticket types below:

Ticket prices for Stagecoach services can be found here.

Ticket prices for Arriva services can be found here.

Question 36

Can I track my Arriva bus service?

Accepted Answer

Yes. Download the Arriva bus app to track your bus. Find your nearest stop, check arrival times and store your tickets.

Download Arriva Bus App

Download for Apple

Download for Android

Question 37

Can I track my Stagecoach bus service?

Accepted Answer

Yes. Download the Stagecoach bus app to track your bus. Find your nearest stop, check arrival times and store your tickets.

Download Stagecoach Bus App

Download for Apple

Download for Android

Question 38

Where can I find a map for my bus service?

Accepted Answer

For Stagecoach services:

Question 39

Are there other ways to get to London Luton Airport?

Accepted Answer

Yes, there are plenty of ways you can get to the Airport, via train, bus/coach, or even driving and parking in one of our official on-site car parks.

To view more information on the above:

Question 40

Can invoices be submitted electronically?

Accepted Answer

Yes. London Luton Airport operates a fully electronic purchase-to-pay process. All invoices should be submitted electronically through the Jaggaer Supplier Portal. This ensures faster processing, better tracking, and improved payment accuracy.

Question 41

How do I register my company on the LLA supplier portal?

Accepted Answer

Suppliers can register their interest by visiting the LLA Supplier Portal Jaggaer.

Click on the link to register https://london-luton.ukp.app.jaggaer.com/

Question 42

Where can my taxi drop me off for FREE?

Accepted Answer

Your taxi driver can drop you off in our Long Stay Car Park for FREE. You’ll just need to catch the bus to the terminal building, which will take around 10 minutes.

Question 43

What time should I book my taxi for?

Accepted Answer

It’s always best to get to the airport 2 to 3 hours before your flight is due to depart, giving you plenty of time to get through Check-in and Security, so when booking your taxi ensure you take this into consideration.

Question 44

How close to the terminal can I be dropped by taxi?

Accepted Answer

The closest your taxi driver can drop you off is at our Drop Off Zone, located on the ground floor of Terminal Car Park 2. There's a charge of £7.00 for up to 10 minutes, £1 thereafter.

Question 45

Where can I find the nearest petrol station?

Accepted Answer

If you need to fill up before continuing your journey, you can find the nearest petrol station here.

Question 46

What are the must-see attractions in Venice?

Accepted Answer

Venice is full of incredible sights, but here are the must-see attractions:

• St. Mark’s Basilica (Basilica di San Marco) – you must visit this beautiful cathedral when you go to Venice, the cathedral has so many details including its famous mosaics and golden domes.

• Rialto Bridge - The oldest and most famous bridge in Venice, offering breathtaking views of the Grand Canal and lively market stalls.

• Murano, Burano & Torcello Tours – Go on an island tour of three stunning islands in the Venice Lagoon, known for their glass art, colourful houses and beautiful views.

• Doge's Palace – also called the Palazzo Ducale, this Gothic-style palace once housed the rulers of Venice, now a museum where you can explore the incredible history of Doge’s Palace.

Question 47

Which car parks are included in this myLLA offer?

Accepted Answer

This 30% offer can only be used on Terminal Car Park 2 bookings.

Question 48

Can the £60 off* saving be used for solo travellers ?

Accepted Answer

No, this discount requires a minimum of two adults travelling together. However, Jet2holidays has an existing £30 discount for solo travellers using code SOLO30.

To browse solo holidays, click here. Terms and Conditions for this offer can be found here.

Question 49

Is the offer combinable with the Black Friday £100pp?

Accepted Answer

Yes, the myLLA £60 per booking offer is combinable with the Black Friday £100pp.

Question 50

What travel dates does this discount cover?

Accepted Answer

The travel periods for this offer run between 13^th November 2025 and 31^st October 2027.

Question 51

What is the promo code I should use at checkout?

Accepted Answer

The promo code you should use at check out is 'LTNLLA60'. Once you use this code your additional £60 off will be applied.

Question 52

Where can I find upcoming tender opportunities?

Accepted Answer

All current and upcoming procurement opportunities are published on the London Luton Airport Supplier Portal Jaggaer.

Registered suppliers can log in to view open tenders, submit bids, and manage communication throughout the procurement process.

Major opportunities may also be advertised on external industry platforms when appropriate.

Question 53

What are the different layout options do you offer?

Accepted Answer

Choose from a range of room layouts to suit your needs. Styles include Standard, Boardroom, Classroom, Theatre/Lecture or U-shape. If you require something different to our standard room styling options, just let us know.

Different room layouts you can have in the Excellence Academy by London Luton Airport

Question 54

Does London Luton Airport (LLA) require suppliers to pay the Real Living Wage?

Accepted Answer

Yes. LLA is proud to be a Real Living Wage employer and expects its suppliers and contractors to demonstrate the same commitment within their workforce.

Ensuring fair pay and good working conditions is an important part of LLA’s social value and sustainability objectives.

Question 55

Who should I contact if I have a query about an invoice or payment?

Accepted Answer

If you have any questions about a submitted invoice or payment status, please contact the Accounts Payable team: invoices@ltn.aero

Question 56

How does LLA ensure suppliers are paid on time?

Accepted Answer

London Luton Airport’s finance and procurement teams work closely together to ensure invoices are processed efficiently through the Jaggaer P2P system, which supports full purchase-order and invoice visibility.

To help avoid delays, suppliers are reminded to always include the correct purchase order number and follow the invoicing guidance provided during contract onboarding.

Question 57

How do I submit an invoice?

Accepted Answer

Invoices must quote a valid PO number and be sent to Accounts Payable: invoices@ltn.aero

Question 58

What are London Luton Airport (LLA’s) standard payment terms?

Accepted Answer

LLA operates on standard 30-day payment terms from the date of receipt of a valid, correctly submitted invoice, unless otherwise agreed contractually.

LLA is committed to fair payment practices and aims to pay all suppliers promptly in line with our contractual and ethical obligations.

Question 59

Can suppliers receive feedback after submitting a tender?

Accepted Answer

Yes. London Luton Airport provides feedback to all suppliers who have participated in a formal tender process.

Question 60

How are new tenders advertised or communicated?

Accepted Answer

New tender opportunities are made available through the LLA Supplier Portal Jaggaer, where registered suppliers receive automated notifications for opportunities relevant to their business category.

In addition, where appropriate, LLA may share opportunities through industry networks, trade associations, or direct supplier engagement for market testing and early engagement purposes.

Question 61

What insurance or accreditations do suppliers need to work with LLA?

Accepted Answer

The insurance and accreditation requirements depend on the nature of the contract or service being provided; this will be specified within the quote/tender document.

Question 62

Is London Luton Airport subject to the UK Public Procurement Regulations?

Accepted Answer

London Luton Airport (LLA) is a privately owned company and is not directly subject to the UK Public Procurement Regulations.

Question 63

Which local buses go to Luton Airport?

Accepted Answer

Yes, several local services can take you straight to London Luton Airport, including services such as:

A | Z | X2 | X3 | H | 100/101 | LAX | MK1

Question 64

What lounges are included in the offer?

Accepted Answer

Both of LLA’s Airport lounges; My Lounge and No1 Lounge are included in the offer.

Frequently asked questions

Search by keyword

OR BROWSE BY CATEGORY

SEARCH TERM

FAQs - Shopping

Can I use Euros in the shops